Privacy Policy

This Privacy Policy explains how Leader Fitness ("we," "us," and "our") handles personal information in connection with leader.fitness, the Leader Fitness landing pages that link to this policy, online membership inquiries, and related communications. Our gym is located at 321 S Persimmon St, Tomball, Texas 77375.

This policy covers information handled through our website and related gym membership processes. It is not a medical Notice of Privacy Practices and does not replace the notices provided by a healthcare provider, payment provider, or another website. Our Terms & Conditions explain website use and how separate membership agreements apply.

The information involved depends on how you interact with us:

• Contact and inquiry details: your name, email address, telephone number, messages, and information you choose to provide when asking about our gym or requesting assistance.
• Trial and membership details: where online trial enrollment is offered, the form requests your full name, email, phone number, date of birth, and a drawn signature. Related records can include your membership selection, start date, signup source, membership identifiers, and enrollment status.
• Agreements and signatures: an image of your drawn signature, the agreement associated with your membership, and records of acceptance. The website captures a signature image; it does not perform biometric identity recognition on that image.
• Payment and account information: information you provide during GymMaster enrollment or payment is handled within that service and its payment providers. Our website trial form does not request card numbers, bank details, or a card security code. Membership administration can involve billing status and transaction records available through the membership provider.
• Technical and usage information: requested pages, referring pages, campaign parameters, timestamps, browser and device information, and approximate location derived from network data. Hosting and security systems may process IP addresses, request metadata, and error logs.
• Support and operational records: communications with staff and information needed to investigate an enrollment problem. Signup details and provider responses may appear in operational notifications or logs, including when enrollment is unsuccessful.

We receive information directly from you, automatically when your browser requests our pages, and from service providers assisting with the membership or support request you initiated. Please provide only information relevant to your request.

We use information for the following purposes:

• Answer questions, arrange visits, and follow up on requests you make.
• Create and administer trial or membership records in GymMaster.
• Associate signatures and agreements with the appropriate membership.
• Coordinate member support, enrollment, and billing-related inquiries.
• Deliver the website and media, understand aggregate usage, and diagnose errors.
• Protect our services, investigate misuse, and maintain business and legal records.
• Meet legal obligations and establish, exercise, or defend legal claims.

Information supplied for an inquiry is used to respond to that inquiry. Accepting website terms or submitting a service request is not, by itself, consent to unrelated marketing or to a materially different use of sensitive information. Where a separate consent is required, it must be obtained for that purpose.

Information may be available to staff handling your request and to providers supporting the services you use. The relevant categories are:

• GymMaster: membership management, enrollment, member records, and agreement administration. Trial signup can send your contact details, date of birth, membership selection, and signature to GymMaster and record the associated agreement as signed.
• Hosting, media delivery, and analytics providers: Vercel hosts the website, delivers site media, and provides web analytics. These services process network requests and the technical information necessary to deliver and operate the site.
• Email and communications providers: messages you send and staff notifications may be processed by email providers. When staff email notifications are enabled, the website uses Resend to send signup details and enrollment status to our team.
• Payment providers: the providers involved in a GymMaster payment process handle the payment details and transaction information necessary for that transaction.
• Embedded-service providers: Google receives browser requests when a Google Maps embed loads. Its use of that information is also governed by its own privacy policy.

We may also disclose information as required by law or valid legal process, to protect people or our legal rights, to professional advisers assisting with those matters, or as part of a lawful business transfer subject to applicable privacy obligations. We may disclose information to another party at your direction or with the consent required by law.

We do not sell personal information submitted through this website or use it for cross-context behavioral advertising. The website does not include targeted-advertising pixels. Sharing necessary to fulfill a membership request is different from selling your information for marketing purposes.

Web analytics. The production website uses Vercel Web Analytics to understand visits in aggregate, including pages viewed, referrers, browser and device categories, and approximate location. Vercel describes its service as using a short-lived identifier derived from request information rather than third-party cookies, with visitor sessions discarded after 24 hours. This does not mean that membership records or hosting logs are deleted after 24 hours. See Vercel's analytics privacy documentation.

Maps and external services. Google Maps is embedded on some landing pages. When the embed loads, Google can receive your IP address, browser information, and other request information, and may use cookies or similar technologies according to your browser settings and its own policies. Maps are not currently gated by a separate consent control on this website. See Google's Privacy Policy. GymMaster and other external sites may also use their own cookies after you visit them.

Your controls. You can use browser settings to block or delete cookies, restrict third-party content, or manage site permissions. These settings may affect maps or external signup services. Our website does not currently provide a cookie-preference center. Do Not Track signals are not a substitute for these controls; applicable legally recognized opt-out signals are addressed in the rights section below.

When you request information or enrollment assistance, staff may use the email address or phone number you supplied to respond and help complete that request. Tell us your preferred contact method or ask us to stop nonessential follow-up by contacting help@leader.fitness or calling (832) 699-7745.

If you receive marketing email from us, use its unsubscribe instructions or contact us. Necessary membership, billing, safety, or legal messages may still be sent. An online trial request is not consent to automated marketing texts. Any marketing text program requires its own applicable consent and program disclosures; merely browsing the website or accepting these policies does not enroll you in one.

A date of birth and a signature help administer enrollment and agreements and should be treated carefully. Please do not send Social Security numbers, full payment credentials, medical records, diagnoses, or other unnecessary sensitive information through general gym inquiries or ordinary email. If a specific service requires additional information, ask staff which appropriate process to use.

Links to Leader Health and other medical services do not make this gym website a clinical intake system. Health information supplied to a healthcare provider is governed by that provider's notices and applicable law. This policy does not assert that every gym record is protected by HIPAA or replace a provider's Notice of Privacy Practices.

Information is retained for as long as reasonably needed for the purposes described here, taking into account the membership or inquiry, legal and accounting requirements, safety and dispute-resolution needs, and the systems in which the information is held. There is not one retention period that applies to every type of record.

Signed agreements, transaction records, and records needed to address a dispute may need to be kept after a membership ends. Deletion requests are subject to applicable legal exceptions and may not immediately remove information from backups or records a provider must retain by law. Contact us about a particular record or to request deletion.

Protecting information involves reasonable technical and organizational safeguards and the security measures of the providers we use. No website, email channel, or storage system can guarantee absolute security, and this policy is not such a guarantee.

Protect your GymMaster credentials and do not share account passwords or access credentials. Contact us promptly if you suspect unauthorized use of your membership information. Do not include a password or full card number in a support message. Where a security incident triggers notification duties, applicable law governs those duties.

Depending on your residence, the information involved, and the law that applies to our business, you may have the right to:

• Confirm whether we process your personal information and request access to it.
• Correct inaccurate information or request deletion, subject to lawful exceptions.
• Receive an available, portable copy of information you provided.
• Opt out of a sale, targeted advertising, or qualifying automated profiling, where applicable.
• Withdraw a consent where processing depends on it, without invalidating earlier lawful processing.
• Appeal a decision about a rights request and exercise applicable rights without unlawful discrimination.

The website does not use submitted information to make automated decisions producing legal or similarly significant effects. Because the website does not conduct the sale or targeted-advertising activities described above, it has no such processing to turn off. If a legally recognized preference signal, such as Global Privacy Control, applies to a processing activity, the requirements of applicable law govern its treatment. This statement is not a claim that a separate browser-signal detection system is installed.

A privacy request does not itself cancel a membership or resolve an outstanding balance. Contact member support separately for cancellation or billing assistance.

Email help@leader.fitness with the subject "Privacy Request," call (832) 699-7745, or write to our mailing address in the contact section. Describe the request and provide enough information for us to locate the relevant records, such as the name and email address used for your inquiry or membership.

We may ask for proportionate verification before disclosing, changing, or deleting information. You do not need to create a new account to make a request. Do not send sensitive identity documents unless we specifically arrange an appropriate verification method. An authorized agent may submit a request where permitted by law, with evidence of authority and any required identity verification.

Some requests may be limited by legal obligations, the rights of other people, or our ability to verify the requester. If a request is denied in whole or part, we will explain the reason and applicable appeal options as required by law.

The Texas Data Privacy and Security Act grants specified rights when a business and its processing are covered by the Act; exemptions, including for many small businesses, may apply. This policy does not assume that every provision applies to every gym record. You can still contact us with a privacy question or request.

Where the Act applies, an authenticated request generally must be answered within 45 days. An additional 45 days may be allowed when reasonably necessary, with notice and an explanation during the initial period. Applicable law also governs when requests must be handled without charge and any permitted exceptions.

To appeal a denied request, reply to our decision or contact help@leader.fitness with the subject "Privacy Appeal." Explain the decision you want reviewed and why. We will review the appeal and respond within the period required by applicable law. If you remain concerned, you may contact the Texas Attorney General about your privacy rights or submit a consumer complaint.

This website is intended for adults arranging their own services or acting as a parent or legal guardian. It is not directed to children under 13, and we do not knowingly seek personal information from children under 13 through the website. A parent or guardian should contact staff directly about any participation by a minor and the required permissions and facility rules.

If you believe a child has submitted personal information without appropriate permission, contact us so that we can investigate and take the steps required by law. A kids' room or family-related amenity is not an invitation for a child to create an online account.

Our gym and services are based in Texas, United States. Information may be processed in the United States and other locations where our service providers operate. Privacy laws in those locations may differ from those where you live. Where an international transfer is subject to legal safeguards, those requirements apply; simply visiting the site does not waive rights or substitute for a legally required transfer mechanism.

Our website links to GymMaster, Leader Health, Leader Formulas, map services, and other destinations. Once you use another service, its privacy notices and terms also apply to information it collects. Linking to a service does not mean that this policy governs all of its practices. Review its disclosures before entering information, arranging treatment, making a purchase, or signing an agreement.

We may update this policy to reflect changes to our services, data handling, or legal requirements. The date at the top identifies the latest revision. Material changes will be communicated in the manner required by applicable law, and any legally required new consent will be requested before the relevant processing begins. A policy update does not automatically expand an earlier consent.

Use the following contact details for privacy questions, access or deletion requests, corrections, and appeals. Please identify which service or membership your request concerns.